TY - BOOK AU - Patnaik,Dev AU - AU - Mortensen,Peter AU - TI - Wired to care: how companies prosper when they create widespread empathy SN - 9780137142347 AV - HD58.9 .P38 2009 U1 - 658.8343 22 PY - 2009/// CY - Upper Saddle River, N.J. PB - FT Press KW - Organizational effectiveness KW - Empathy KW - Interpersonal relations KW - Success in business KW - Psychological aspects N1 - Getting outside --; The map is not the territory --; The way things used to be --; Reflect what you see --; Walking in someone else's shoes --; Wired to care --; Open all the windows --; Reframe how you see the world --; We are them and they are us --; The golden rule --; The hidden payoff UR - http://www.loc.gov/catdir/toc/ecip0820/2008024346.html ER -